Main Phone: 631.417.0488
Who We Are
With over 25 years of experience, Integrity RCM has developed tools needed to stay ahead of the insurance game. Our focus on spine has allowed us to zone in on your specialty and become a leader in the industry. At Integrity RCM, our goal is to provide the Spine Industry with revenue cycle management services that increase your revenue while allowing you to focus on your patient and business needs. Integrity RCM provides a full range of spine-specialized billing & consulting services performed by seasoned experts in Practice Management, Spine Coding & Billing, and Appeals Management. This extensive list offered to spine specialists nationally includes All-Inclusive RCM Services, Surgery Only RCM Services, Appeals Only Service, Claims Review and Audit Services, customized monthly coding packages as well as other services customized to meet your business specific needs.
Our Aim
At Integrity RCM, we specialize in spine-specific billing, coding, reimbursement, and appeals. Our mission is to boost your revenue while maintaining the highest standards of industry compliance. We tailor our programs to meet your practice's unique needs, focusing on efficient collections and comprehensive support to empower your team.
Our Services
Surgery Revenue Cycle Management
All Inclusive Revenue Cycle Management (Office Visits, Pain Management, Surgeries)
Appeals Services (Rescue & Recovery)
Spine Surgery Coding
Claims Audit and Review Services
Fee Schedule and Insurance Dependency Analysis
Our Leadership
Candice Brody, MBA, CPC
Chief Executive Officer | Integrity RCM
Candice has been an integral part of the spine reimbursement industry s since 1998, bringing decades of expertise in healthcare revenue cycle management, coding, reimbursement, and operational leadership. As Chief Executive Officer, she oversees the company's day-to-day operations, collaborating closely with department managers to ensure efficient workflows, optimize performance, and swiftly address operational challenges.
Candice holds a Master of Business Administration (MBA) from Adelphi University and a Bachelor of Science in Health and Nutrition Sciences from Brooklyn College. She is also a Certified Professional Coder (CPC), combining strong clinical knowledge with extensive revenue cycle expertise.
Recognized as a subject matter expert in spine coding and reimbursement, Candice continuously monitors industry trends, regulatory updates, and payer policy changes to ensure Integrity RCM remains at the forefront of revenue cycle management for spine practices. Throughout her career, she has led high-level appeal discussions with medical directors and executives from major insurance carriers, helping clients navigate complex reimbursement challenges and achieve successful outcomes.
In addition to her operational leadership, Candice plays a key role in client onboarding and transition management, ensuring a seamless implementation process that minimizes disruptions and protects revenue flow. She works closely with clients every day, providing guidance on coding, documentation requirements, account management, and all aspects of the revenue cycle. Known for her responsiveness, industry knowledge, and commitment to client success, Candice serves as a trusted advisor and dedicated liaison, helping healthcare providers maximize reimbursement and strengthen their financial performance.